Return & Refund Policy
Return & Refund Policy
Last updated: 08 January 2026
At Becco, we aim to ensure customer satisfaction with every purchase. This Return & Refund Policy explains the conditions under which returns and refunds are accepted.
1. Right of Return
If there is something wrong with your purchase, you have the right to return the product in accordance with this policy and applicable consumer protection laws.
Returns must be requested within 14 days of receiving the product, unless otherwise stated.
2. Conditions for Returns
To be eligible for a return, products must:
Be unused and in original condition
Be returned in the original packaging
Include all accessories and documentation
Certain items may be excluded from returns for hygiene or safety reasons, where applicable.
3. Return Process
To initiate a return, please contact our customer support team before sending the product back. Return instructions will be provided after approval.
Unauthorized returns may not be accepted.
4. Refunds
Once the returned product is received and inspected:
Approved refunds will be processed using the original payment method
Refund processing times may vary depending on the payment provider
Shipping costs are non-refundable unless the return is due to an error or defect.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will assess the issue and provide an appropriate solution, including replacement or refund.
6. Return Shipping Costs
Return shipping costs may be the responsibility of the customer unless the return is due to an error on our part or a defective product.
7. Contact Information
For return or refund requests, please contact us at:
Email:
